Archive for April, 2008

What Are Your Rights When You Buy a Used Car “As-Is”?

Wednesday, April 2nd, 2008
April 2nd, 2008

Hello again.

When I started doing consumer protection law, the only dealerships which would sell used cars “as-is” were the smaller dealerships, never the major franchise dealerships. Now we’re seeing more and more major franchise dealerships selling used cars “as-is”, so it’s worth writing to you so that you have an accurate idea of what your rights are in an “as-is” transaction. Here is a list of the pertinent “rules of the road” for “as-is” transactions, under California law:

1. If the dealer or manufacturer gives or sells you ANY kind of a warranty or a service contract in connection with the sale of the vehicle, the sale is not “as-is” even if you sign an “as-is” statement (called a “Buyer’s Guide” in the industry). At the very least, you would have an implied warranty that the vehicle is “merchantable”, i.e. would pass as acceptable in the industry under the circumstances of the sale, if the vehicle is sold with a service contract or any kind of warranty.
2. Any “as-is” disclosure must be very conspicuous. On a Buyer’s Guide, you’ll commonly see the “as-is” box in minimum 20-point bold type, easy for the eye to see. If you have signed a contract with a “small-print” or concealed “as-is” clause, that “as-is” clause is probably not valid.
3. An “as-is” transaction, if done properly, gets rid of any express or implied warranty on the vehicle, but it does not excuse the dealer or manufacturer for fraud or nondisclosure. We’re seeing more and more cars with undisclosed collision damage or tampered odometers being sold to consumers at major dealerships. These dealerships believe they are insulating themselves from liability by having the consumer sign an “as-is” disclosure, but this simply is not true. “As-is” eliminates the warranty and the specific legal rights arising from the warranty, but it does not eliminate a consumer’s claim for fraud or causes of action in California which resemble fraud, such as the Consumer Legal Remedies Act.

The long and short of it: I always recommend that consumers get at least some kind of warranty because it will give them rights down the road if the car is a complete lemon. However, if you buy a car “as-is”, it is not the end of the road for you in terms of making a claim against the dealer or manufacturer for fraud or nondisclosure. There are particular situations, such as undisclosed collision damage, tampered odometers and “lemon law buyback” vehicles, where my firm has an excellent record of success even though we sometimes have to bring such actions over an “as-is” clause. The “as-is” clause also does not affect claims of finance fraud or lease fraud, as elsewhere covered in this blog.

Thanks for taking the time to read this. I hope it is of use to you and your family and friends.

Bob Brennan

Lemon Law and Leases

Wednesday, April 2nd, 2008
April 2nd, 2008

Two posts in one day? What, too much caffeine, Bob? No, I’m just addressing some of the questions we’ve been hearing frequently from consumers contacting us for assistance or advice.

Evidently some dealers and manufacturers have been telling consumers of leased vehicles that they do not have the same “lemon law” rights when they lease cars. This is not accurate. The fact of a lease does have some impact upon a consumer’s lemon law rights, but the consumer yet retains substantially the same lemon law rights as purchasers of vehicles. Here are the points you need to know:

1. In a lease, you really do not have any equity in the car so your damages are usually limited to your inception payment and your payments into the vehicle. If the manufacturer or dealer agrees to unwind the lease, you need to make sure that the lease is being paid off in the settlement so this does not remain an obligation which ultimately could affect your credit.
2. Many manufacturers argue for a larger “mileage offset” for leases, because, they claim, the mileage on the vehicle is a greater percentage of the more limited period of the lease as opposed to the longer period of “permanent ownership” in the event of a sale. This is a negotiation point to be worked out on a case-by-case basis, depending upon the total circumstance.
3. In general, if you wait until late into the lease to bring your lemon law claim, the manufacturers will more than likely ignore you on the basis that your lease is substantially used up. So, for instance, if you have a three-year lease and you bring your lemon law claim after 18 months, you stand a far greater chance of getting a good result than if you wait until 28 months into the lease. The longer you wait, the more likely the manufacturer will just sit back and say, “The lease is almost up–let’s ignore this lemon law claim.”
4. Many leases include a “residual value” (agreed-upon value upon lease expiration, most frequently used to calculate the cost of purchasing the vehicle) as a part of the lease. If the residual value is less than the total lease payoff, some manufacturers try to “sucker” consumers into believing that the manufacturer is only responsible for paying the residual value, not the lease pay-off, when the case settles. Ignore this crap. If you win your lemon law claim, you have a right to have your lease completely paid off. Settlements may vary and, depending on the circumstances, may or may not accomplish complete payoff of the lease, but this is no reason to buy into this poor argument from manufacturers that the residual value has anything to do with settling the case.
5. If you exceed your mileage allotment significantly, this will negatively affect the strength of your lemon law claim. As with all lemon law cases, if you can afford to limit your driving of the vehicle, or even park it, this will improve chances of winning and of getting full compensation.
6. Whether you buy the car at lease expiration is up to you, and you can continue with your lemon law claim on a leased vehicle even if the lease is expired and you have had to turn in your car. However, since you no longer have the car, the case is obviously worth less total money and it usually makes more sense to settle for some cash compensation once the vehicle’s lease has expired.
7. If you have a lease fraud or a finance fraud claim, this normally is not treated as a lemon law claim and involves a whole different set of rights about which you should consult us directly.

I hope these brief pointers help out with those of you out there who have leased their vehicles. Thanks for reading.

Bob Brennan