By Robert F. Brennan, Esq.
La Crescenta, Ca.
I have been practicing California lemon law since 1991. Since some of the attorneys I practiced with have since retired, I believe I am among the half-dozen or so longest-practicing California lemon law lawyers still active. Along the way, I have picked up a few “do’s and don’ts”
about lemon law cases and lemon law claims.
Manufacturers are getting tougher and tougher in settling these claims.
In the 1990′s, it was relatively easy to settle a lemon law claim. Now the manufacturers are making it tougher, which is why you need to know the important steps to take to make sure that if you have bought a lemon, your claim will get settled favorably to you and not ignored.
My “lemon drop” tip of the day #1: WITNESSES!!!
That’s right–the key to any lawsuit. Witnesses…and, of course, evidence.
Because cars are effectively computers with wheels these days, many of the car’s problems are intermittent in nature. Computer glitches can lead to intermittent and not continuous problems, and the manufacturer’s diagnostic tools cannot always detect intermittent problems.
You overcome this with WITNESSES and EVIDENCE. Witnesses are just
that: people who have ridden in the car with you when the car showed its defect. Write down their names and contact information and be sure to hand them off to the attorney handling your lemon law claim–hopefully, me!
Evidence–what good is your cellphone camera if not to capture the car’s defects when they are occurring? Of course, you preserve this evidence and get a copy to your lawyer. You should always keep the original.
WITNESSES and EVIDENCE can be the difference between a successful and an unsuccessful lemon law claim.
I hope this helps!